Provider details · Privacy information
Website provider
Provider information under section 5 of the German Digitale-Dienste-Gesetz (DDG).
Johannes Wilhelmus Lodewijk Fronik · Play Trend
Schmelendriss 41, 47559 Kranenburg, Germany
Email: flex@wrist-guard.com · Telephone: +49 2821 7749999
VAT identification number: DE195510931
Editorial responsibility
Responsible for editorial content under section 18(2) of the German Interstate Media Treaty (MStV): Johannes Wilhelmus Lodewijk Fronik, Schmelendriss 41, 47559 Kranenburg, Germany.
We describe Flexmeter products, their history and published research from our perspective as a specialist retailer with a long connection to the range. Follow the instructions for your particular model when using it. The manufacturer is identified separately in the product information and original documents.
Orders and consumer dispute resolution
You can place orders in our separate shop at wintersport-online-shop.de. Before ordering, check the total price, including the VAT applicable to your delivery country and shipping costs, as well as availability, delivery terms, purchase conditions and withdrawal information. This information website does not take orders or process payments.
We are neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration body.
Images, documents and trademarks
Current product photographs show the models described alongside them. Historical product photographs come from our earlier websites and are presented in their original product context. Those older images do not depict the current range. Image rights remain with their respective holders.
Flexmeter, Demon and D3O are used to identify the products discussed. The respective trademark rights remain unaffected. Linked research belongs to its authors and publishers. Product documents offered for download retain their original content.
Privacy information
This notice explains the processing of personal data when you read this website or contact us. You do not need an account to use these information pages.
Who is responsible?
The controller is Johannes Wilhelmus Lodewijk Fronik, Play Trend, Schmelendriss 41, 47559 Kranenburg, Germany. Contact: flex@wrist-guard.com or +49 2821 7749999.
When you visit the website
Your browser sends technical information needed to request pages and files. This includes your IP address, the requested page or file, the time of the request and information about your browser and operating system. The address of a previously visited page may also be transmitted. We process this information to deliver the website, maintain its operation and investigate errors or misuse.
The legal basis is Article 6(1)(f) GDPR: our legitimate interest in providing a reliable and secure website. Technical records are kept for as long as needed for these purposes. Records relating to a particular incident may be retained until the investigation and any resulting claims have been resolved. Technical service providers may have access to the data where this is necessary to carry out their tasks.
Website files and functions
Text, images, fonts and the navigation script are served by this website. The menu opens and closes in your browser. This function does not send input to a search or analytics service or save preferences for later visits.
These information pages do not embed analytics services, advertising trackers, social-media feeds, external font services or video players. The functions described here do not use cookies or save preferences in browser storage. We do not create visitor profiles or make automated decisions with legal or similarly significant effects.
Email and telephone enquiries
When you contact us, we use the information you provide to answer your question and manage the correspondence. This may include your name, contact details and information about a product or its fit. Please do not send medical records or other sensitive information that is unnecessary for a product enquiry.
Article 6(1)(b) GDPR applies where your enquiry relates to a purchase or steps you have requested before making a purchase. We handle other enquiries under Article 6(1)(f) GDPR, based on our legitimate interest in responding to messages. Communications providers process data as needed to transmit the correspondence.
We keep correspondence for as long as needed to deal with the enquiry and any follow-up questions. Where statutory retention duties or the establishment, exercise or defence of legal claims require longer storage, we retain the relevant information for that purpose. Providing your details is voluntary. Without usable contact details and enough information about your question, we may be unable to reply.
Links to the shop and other websites
An ordinary link does not load the destination website into this page. If you follow a link to our shop, an instruction document, a historical source or a research publication, your browser connects to that destination. The destination’s privacy notice then applies. Purchase and payment data is processed in the shop.
Your data-protection rights
Subject to the legal conditions, you have rights of access, rectification, erasure, restriction of processing and data portability under Articles 15–20 GDPR. Where processing is based on your consent, you can withdraw that consent for the future. This does not affect the lawfulness of processing before withdrawal.
Where we process data on the basis of a legitimate interest, Article 21 GDPR allows you to object on grounds relating to your particular situation. We will then stop processing the data unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or the processing is needed to establish, exercise or defend legal claims.
Use the contact details above to exercise your rights. You can also complain to a data-protection supervisory authority. In North Rhine-Westphalia, this is the Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW), Postfach 20 04 44, 40102 Düsseldorf, Germany.
Contact the North Rhine-Westphalia data-protection authority (opens in a new tab)